To be treated with personal dignity, privacy, and confidentiality during examination, procedures, and treatment.
To receive considerate care regardless of race, gender, ethnicity, religious belief & age while respecting their values & special preferences, including cultural, spiritual needs & dietary preferences.
To know the name of the Physician who has the primary responsibility for coordinating care.
As and when appropriate, to be educated about the medication, potential side effects of medication, diet & nutrition, food-drug interactions, immunizations, organ donation, preventive strategies like lifestyle modification, and other aspects of the disease process, including unanticipated outcomes.
To have protection from physical abuse or neglect.
The patient and/or family members are informed about the results of diagnostic tests and the diagnosis, and any change in the patient’s condition in a timely manner.
The patients and/or family members are informed about the proposed care, including the risks, benefits, complications, alternatives, and the expected results.
To be able to raise complaints/feedback and be made aware of the process of raising the complaint/feedback and its redressal.
To receive counselling regarding the estimated cost of treatment and payment schedule at the time of admission, and whenever there is a change in the care plan.
The Patient can request a second opinion about the diagnosis or treatment plan.
The Patient has the right to access his or her Medical Records at any time and is assured of the confidentiality of medical records and has the opportunity to approve or refuse the release of such information.
